Thanks! Still not super clear but much better. I'll try to include that in my next attempt.

POV: You're a bank teller and it's Friday afternoon. You're about to knock off work and this delightful human being steps in front of you and says....

lol

Is there another picture I can use to reference the scarring?

Yeah, I'm still learning. I promise to do a better one when I can. It definitely lost shape on the chin.