Any thoughts on this? I tend to think anyone that asks for all correspondence relating to them is kinda being a dick unless they have a good reason, and we only get one side of the story here. And it probably depends on the person but I don't find the language used here to be particularly strong, as in I interpret this as meaning she's being annoying, but I would acknowledge not everyone would see it that way.
Plus it tends to be SovCits or similar that request everything held about themselves, and it's a bitch to collate because no one has a system that you just click a button and all emails, chats, comments, and notes from everywhere all come together in one place.
However, I think the staff have it wrong. The information is about herself, so it's a Privacy Act request and not an Official Information Act request. Goverment agencies can't charge for Privacy Act Requests (Unless something changed in the new Act, it's been over a decade since I was near this stuff).
With my grandmother is was gradual over a really long time, but I'm curious about the anti cholesterol medication which she was almost certainly on. I'm learning about this a decade too late though 🫤