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AI hiring tools may be filtering out the best job applicants

As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.

AI hiring tools may be filtering out the best job applicants

As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.

AI hiring tools may be filtering out the best job applicants

As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.

AI hiring tools may be filtering out the best job applicants

As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.

an AI resume screener had been trained on CVs of employees already at the firm, giving people extra marks if they listed "baseball" or "basketball" – hobbies that were linked to more successful staff, often men. Those who mentioned "softball" – typically women – were downgraded.

Marginalised groups often "fall through the cracks, because they have different hobbies, they went to different schools"

A late-2023 IBM survey of more than 8,500 global IT professionals showed 42% of companies were using AI screening "to improve recruiting and human resources". Another 40% of respondents were considering integrating the technology.

Many leaders across the corporate world hoped AI recruiting tech would end biases in the hiring process. Yet in some cases, the opposite is happening. Some experts say these tools are inaccurately screening some of the most qualified job applicants – and concerns are growing the software may be excising the best candidates.

"We haven't seen a whole lot of evidence that there's no bias here… or that the tool picks out the most qualified candidates," says Hilke Schellmann, US-based author of the Algorithm: How AI Can Hijack Your Career and Steal Your Future, and an assistant professor of journalism at New York University.

She believes the biggest risk such software poses to jobs is not machines taking workers' positions, as is often feared – but rather preventing them from getting a role at all.

AI hiring tools may be filtering out the best job applicants::As firms increasingly rely on artificial intelligence-driven hiring platforms, many highly qualified candidates are finding themselves on the cutting room floor.