I made a DRS request in oct 2022(actaully when i realised and complained, intial transfer was ealier) the tranfer was completed without my cost basis attached to the shares. Customer service Tom gave me some BS that they didnt have the proper software to send cost basis to computershare, that was in oct 2022. Last month I poked them again via email, insert where are my balls Summer but for cost basis. They tried to say my transfer had been 'completed', I pointed out the fact thag since my cost basis had not been transfered it was not complete. They sent me the PDFs with my cost basis, 190 and change. After I recieved that info I requested a refund on my tranfers, which for questrade was 300 USD, three quarters the value of the shares transfered. I was kind of suprised that they offered me half the trasaction value as a refund. Due to time and effort I accepted the 150 USD bullshit pay off. Anyone want to guess what company that refund is getting directly invested into? edit: spelling...fumbly thumbs