"The truth is, we spent a long time trying to tell this game's story with cutscenes made entirely by our own hands," the statement goes on. "The results were devastating every time. We came to believe we could not properly deliver this game's complex, difficult narrative that way, and that is why we turned to AI. But if that choice hurt your experience, the fault is not in the tool. It is in our own shortcomings."
Man, if this is true – that they agonized over the cutscenes but decided they couldn't and that AI would be better* – then I feel legitimately bad for them.
I went in assuming it was strictly a lazy "ah, fuck it" kind of thing, but even though this still wouldn't be acceptable, it seems like this team really is hard-working, cared about the final product, and actually did think AI could deliver a good experience. Deluded, but that seems like part of a larger culture of delusion in SK.*
* Notably, the article remarks on how sentiment around AI in South Korea is vastly more positive than e.g. the US.