If only it had occurred to someone that sometimes people can look similar to other people, then they might have seen this coming
this post was submitted on 17 Aug 2026
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Funny how many businesses that have to deal with the general public every day are quick to implement technology that they are not worried may alienate the same people that they rely on to make money, as they take their data.
They only 'paused' it when they worried that they may/will be sued.
Facial Recognition experts have been saying for a long time that it is not ready to be used mainstream, Only greed got it pushed out and implemented so quickly. It has made leaps and bounds in advances, but it is still not ready, as has been proven in this instance alone, but thousands of others.
"A correct alert was sent to the retailer, but was subsequently subject to human error in the way it was handled in store," [Facewatch] said.
They can't even admit it was wrong. What was correct about misidentifying someone?
To the contrary -- the error was apparently how the human handled the alert. They're making the case for more AI 🫠
Their shitty logic is it doesn't matter what the AI flags because all final decisions should be made by a human. The sooner we turn this technology onto the rich and powerful, the better.
"Ousted" is a very strange word to use in this situation. As though "shopper" was his job title and he is being kicked out by those that want to replace him as "shopper".
The headline has since been changed to "ejected."
Sainsbury’s goes from bad to worse.
They stopped doing hot food in the cafe. Then the cafe was closed six months later due to a lack of business, what a shock.
Those ‘nectar price’ so called discounts which are often just a non card holder surcharge.
Then they started asking you to scan your receipt to leave the store. Screw that I’m not a performing monkey. No one cares if you set the alarm off walking through anyway so what’s the point.
Last time I was there there was a big tv beeping at me and showing a video with a facial recognition thing as I went past.
Truly dismal experience. I mostly go to Aldi these days.
Primark has the receipt scan thing as well now, except it's to open the exit gate. What else're they gonna do when they minimise the amount of human workers 🙄 I was mainly pissed off that they force wasteful printing of coated paper. I know Primark's stock kind of relies on slave labour but assaulting the environment is a new low
Last time I was there there was a big tv beeping at me and showing a video with a facial recognition thing as I went past.
Last time I was there the self checkout kicked up fuck, and wouldn't let me pay until a staff member confirmed that the basket was empty. It got confused by there being 2 baskets instead of just the one.
Idiocracy
Welcome to Sainsbury's. I love you.
If they’re going to normalise this shit, I’m going to normalise wearing face masks and dark glasses.
Normalise not using businesses that do this. Sainsburys are off my list already.
There is a Lidl opening near me, I'm bursting with energy to use it instead of Sainsburys if they don't have AI cameras. It feels like going to prison shopping at Sainsburys now
A mate of mine is a manager at Lidl and he says they've had AI cameras installed recently. From looking around online it looks like they trialled it in London a year ago. My friend's store is up North so I guess they're rolling it out everywhere else.
Apparently they can detect people putting objects in their pocket and there's an overhead message telling them to take it out. I'm looking forward to going and experimenting to see how shit it is.