I thought this was supposed to be funny, not a headache-inducing reminder of real life.
Honestly that just shows bug report templates/rules are too hard for most users.
Folks want to offboard their issue somewhere with minimal effort. It's much easier to do that in free text in an app you're already in than to submit a form where you have to categorize your issue on a website you'd have to pull it.
You're right to say it's friction making people step outside the preferred path.
People are lazy.
for OSS projects, it's "ping the dev on Discord"
I recently came across an early access game with no bug tracker where the expected way to report bugs was to leave a message in a discord channel. 🤦♂️
Whats a better way? Maybe some in game messaging system?
Literally any actual bug tracker.
Post funny things about programming here! (Or just rant about your favourite programming language.)
