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Create A Bug Ticket (lemmy.world)
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[-] beepaboopa@lemmy.fmhy.ml 0 points 1 year ago

Folks want to offboard their issue somewhere with minimal effort. It's much easier to do that in free text in an app you're already in than to submit a form where you have to categorize your issue on a website you'd have to pull it.

You're right to say it's friction making people step outside the preferred path.

People are lazy.

this post was submitted on 27 Jun 2023
31 points (100.0% liked)

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