this post was submitted on 08 Jul 2026
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Virgin Media fined record £28m for stopping millions of customers from switching (morningstaronline.co.uk)
submitted 7 hours ago by rss@news.abolish.capital to c/Britain@news.abolish.capital
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VIRGIN MEDIA was slapped with a record £28 million fine for repeatedly preventing customers from cancelling their contracts over a near three-year period by the telecoms watchdog today.

Ofcom found that the giant “likely mishandled” millions of phone calls between the start of 2022 and autumn 2024, with deliberate call-dropping tactics, unnecessary call transfers and putting customers on hold for “no reason.”

From Morning Star via This RSS Feed.

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