They have good hardware, but their software is—or, at least, feels—unreliable. With so many digital interactions virtually expecting to be done from a mobile device these days, the last thing I want is for the phone to glitch and give up on me when I need it. Yes, customization is nice, but these days I value reliability much more than that, even more than performance in some respects. Unfortunately, that mostly leaves Samsung and Apple as options for "reliable" software...
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I got a OnePlus Nord. I think they are pushing too many phones. They do like Xiaomi, they announce a phone, it doesn't even have time to arrive in the stores that a new one is already announced. This is confusing as they need to resort to ridiculous naming like "OnePlus Nord 2 ce lite se 5g". Stores can't hold 100 identical phones that are differing only in the name. The store where i bought my Nord, dropped OnePlus entirely because "we already carry Oppo, vivo, realme, it's the same brand"
And this reflects also in the updates. They can't possibly continue to send updates with this many phones.
I like to get a phone that gets at least 3 years of updates, but in total for the bbk group it means supporting and testing 400 phone models at the same time? They have thousands of employees but they're not enough , what happens is that software development is basically dropped as soon the new model comes out
Why can't they do like Apple??? Just three phones per year. Easier to market, easier to support...
I had a OnePlus 6T and a OnePlus 8T.
OnePlus 6T: had it for 1.5 years and sold it because it had some weird bugs (can't remember exactly which).
OnePlus 8T: had it for almost 2 years. Updated to Android 12, was shit after few weeks. Factory reset to 11, used that a long time. Updated to 12 for a a few days and then to Android 13. Was alright but again a few bugs. Factory reset it again a few (staying on Android 13). Later Factory reset it to Android 11.
I have factory reset it 5 times in 1 the last year i had the OnePlus 8T.
And despite the many factory resets, every few days had a bug where it became so slow it wasn't useable anymore and had to reboot.
Short story: OnePlus had a lot of potential and I bought a OnePlus 6T for the price and the good software support they had in 2018. I feel a little betrayed because they became so worse over the few years I had my OnePlus phones.
I now have a Samsung S23 Ultra which has good software support and yes it has some bloat. But i don't have stupid bugs and the phone stays fast.
As somebody who doesn't want the US gov access into my phone, I love my gapp-free, super cheap, easily rooted, boy ass bitch phone.
The Oneplus 7 series was the last one that seemed good. Newer models have worse cameras somehow too.
More like "Hassel-BAD" am I right?
Poco is better