At work I have people contact me via Phone, Email, Slack or personally.
I always create a task in my project management software to keep everything in one place.
this post was submitted on 20 Mar 2026
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That makes sense for internal communication, but I run into more challenges on the client side. When different clients reach out across calls, emails, Slack, or messages, it gets quite scattered, and I’ve actually missed a few important tasks because something didn’t get captured in time.
Do you ever face this kind of issue too?
That makes sense for internal communication, but I run into more challenges on the client side.
What do you mean with client side? It shouldn't matter if an external client or internal collegue makes a request. I create the request in my project managent software. In my case that's asana.
Do you ever face this kind of issue too?
Not really, since I create the task as soon as I've read the request. I interrupt my work, create the task and then continue with my work.