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My old phone number is stuck on any social media. Please help. (lemmy.world)

submitted 2 weeks ago by JayAndrewBoy@lemmy.world to c/instagram@lemmy.ml

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Hello!

I'm having some issues with my Instagram account. When I tried to sign in to the Instagram app or website, the code wasn't sent to my OLD phone number, and I wasn't able to use the backup codes. However, I saved my Instagram code in my Google Authenticator app, but nothing worked. The problem also affects my Telegram and WhatsApp accounts.

It feels like my Instagram account is coming to an end, but I’m really hoping you can respond to help me solve this problem.

P.S. Sorry for posting in the wrong community.

Thank you!

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[–] Shape4985@lemmy.ml 3 points 2 weeks ago* (last edited 2 weeks ago) (1 children)

I feel your pain, unfortunately i cant help as im in the same position. Im locked out of an old facebook as the code is sent to a number i cant even remember anymore. Iv been trying to get into that account for years to delete it

[–] JayAndrewBoy@lemmy.world -1 points 2 weeks ago

that's shameful Crying

[–] JayAndrewBoy@lemmy.world 0 points 1 week ago* (last edited 1 week ago)

Well, it's gone forever. I definitely won't be able to post anything on Instagram.