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submitted 9 months ago by L4s@lemmy.world to c/technology@lemmy.world

T-Mobile switches users to pricier plans and tells them it’s not a price hike::T-Mobile: "We are not raising the price... we are moving you to a newer plan."

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[-] autotldr@lemmings.world 3 points 9 months ago

This is the best summary I could come up with:


T-Mobile is moving people to newer, more expensive plans starting with the November bill cycle unless customers call the company to opt out, according to multiple reports.

The forced migration surfaced on Reddit two days ago and was confirmed by The Mobile Report, which published portions of leaked documents indicating how the plan changes will be implemented.

T-Mobile also confirmed the change to CNET, telling the news site that "there will be an increase of approximately $10 per line with the migration."

T-Mobile's current plans range from $60 to $100 a month for a single line or $5 more if you don't enroll in the AutoPay discount.

T-Mobile recently started requiring a debit card or linked bank account to get the AutoPay discount, which may be concerning to users because of the company's history of data breaches and leaks.

T-Mobile was once a smaller wireless company fighting behemoths AT&T and Verizon but is now one of three major national carriers after acquiring Sprint in 2020.


The original article contains 838 words, the summary contains 165 words. Saved 80%. I'm a bot and I'm open source!

[-] ColeSloth@discuss.tchncs.de 3 points 9 months ago

I had what was their "top tier" Magenta Max plan.

Now with the newer plans they made, if I want to do a phone trade in or upgrade I don't get as good of a deal on Magenta Max. I only get the better deals if I'm on one of their new and even more expensive plans.

So right now they aren't (yet) forcing a price increase or making me switch plans, but they did make any future phones obtained through them more expensive for me to get.

[-] LifeOfChance@lemmy.world 2 points 9 months ago

My wife and I were planning on switching this weekend from AT&T after nearly 20y but that's not gonna happen.

[-] zettajon 3 points 9 months ago

Switch to their prepaid plans! My wife and I pay $15 each for 3.5GB each, and if one/both of you uses TikTok/Reels then the 6.5GB plan is $10 more. For us, can't ever beat $30 and we get foreign SIMs when we travel.

[-] LifeOfChance@lemmy.world 1 points 9 months ago

That's what we are thinking only concern we have is our neighbor who uses I think cricket who's the prepaid AT&T equivalent says he isn't having good luck with it. I'm not sure what would cause that and I'd hate to support some like T mobile by using a brand that contract through them. Verizon and US cellular are not options for our area due to service not being good.

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this post was submitted on 13 Oct 2023
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