this post was submitted on 25 Apr 2025
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[–] Kolanaki@pawb.social 26 points 18 hours ago (4 children)

Self-check out makes it easier to steal from the mega corporation. 🤷🏻‍♂️

[–] UltraGiGaGigantic@lemmy.ml 6 points 17 hours ago* (last edited 17 hours ago) (1 children)

It's not stealing, it's getting paid to do the cashiers job. Honestly I underpay myself every day i go to work at the self checkout.

[–] And009@lemmynsfw.com 14 points 16 hours ago (11 children)

Why waste time in a queue? It's quicker to self checkout and get back to my own thing.

Self checkout hate is plain stupid, it's for the customers who wanna get in an out quick.

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[–] LennartMeri@lemm.ee 50 points 20 hours ago* (last edited 20 hours ago) (6 children)

Look, saying “I don’t work here” to avoid using self-checkout completely misses the point. Technology has always evolved by shifting little tasks onto the user in exchange for speed and convenience. It’s not about “working for free,” it’s just self-service - like when grocery stores first let people grab stuff off shelves instead of asking a clerk behind a counter. At the time, some people probably whined about it too, but now nobody thinks twice because it’s way faster and gives you more control. Same thing with ATMs - you used to have to stand in line and talk to a bank teller just to get cash, now you punch a few buttons yourself. Are you ‘working for the bank’ when you use an ATM? No, you’re just getting your money faster without the hassle. Self-checkout is the same idea: a tiny bit of effort, way more convenience. Complaining about it like it’s some moral stand is honestly missing the bigger picture.

[–] AndyMFK@lemmy.dbzer0.com 10 points 16 hours ago (1 children)

Except self checkout isn't faster. The professionals that check you out do this every day, they're way faster than me.

Not to mention 100% of the time I use self checkout, the machine doesn't realize I've put something in the bagging area and I need a staff member to sort out the broken machine, but because there's 1 staff member doing this for a dozen machines, they're constantly busy sorting out these broken machines so you often have to wait minutes for them to fix it.

[–] LennartMeri@lemm.ee 3 points 13 hours ago (5 children)

Not sure about your lower-than-ideal scanning success rate machines, possibly a location issue. The machines i use work pretty much flawlessly and even if the process itself might be a little longer, the lines are usually nonexistent compared to a cashier.

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[–] alekwithak@lemmy.world 22 points 19 hours ago (4 children)

That'd be a great point if self-checkout was anywhere near as convenient as an ATM. But it's not, it's literally the same machine a cashier uses, bolted onto a card reader. There's no added convenience unless you're buying literally only one item. It's not innovation, it's outsourcing labor to the customer so the company can cut jobs and boost profits. You're doing 100% of the work they used to pay Someone for.

[–] michaelmrose@lemmy.world 5 points 13 hours ago

You are completely wrong about this. The cashier UI is less friendly and has lots of functions. Many are designed to be used with a keyboard or with small touch targets.

The user UI can basically do nothing but add items and pay. It is drastically simplified with few larger buttons and a greater degree of thought put into UI as you don't get to train every user to use your UI.

[–] Zombie@feddit.uk 18 points 19 hours ago (2 children)

Not to mention the constant paranoia and assumption that you're stealing from them whilst saving them an immense amount of labour costs. Cameras watching your every move and "UNEXPECTED ITEM IN BAGGING AREA".

Makes for such an enjoyable shopping experience...

[–] michaelmrose@lemmy.world 3 points 13 hours ago

People steal a LOT. It's impossible to catch the folks who steal without watching everyone. You are being watched whilst you shop too.

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[–] RedFrank24@lemmy.world 23 points 18 hours ago (1 children)

The self-checkout at Aldi is a godsend. Way too many times I've been on my lunch break trying to buy a sandwich and snack, only for some old git to be using the time at the till to have a chinwag with the cashier!

By all means, have a chat with the cashier, but not when there's a massive queue of people waiting behind you! Also, you know those shelves near the window with the sign saying "Pack here"? That's not a suggestion. Pack your shopping away from the tills so people can keep buying stuff.

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[–] SopieMunky@lemmy.world 62 points 23 hours ago (1 children)

This is such a boomer take.

[–] Draegur@lemm.ee 19 points 22 hours ago (11 children)

Nah fuck that, the machines are scabs, I want someone to earn a paycheck for work.

[–] Zess@lemmy.world 8 points 18 hours ago

It's shit work that most people don't want to do.

[–] Demdaru@lemmy.world 10 points 20 hours ago

Nah fuck that ain't having time to hang around the whole checkout lane bullshit just to luddite around.

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[–] NigelFrobisher@aussie.zone 10 points 17 hours ago (6 children)

I love it when a cashier checkout is available because everyone is doing the self-checkout and I can get my stuff bagged properly (I’m terrible at bagging up). I’ll even chat with them as they’re in the middle of the most boring shift imaginable.

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[–] bork@sh.itjust.works 42 points 23 hours ago (7 children)

My local grocery store self checkout after every single item:

Unexpected item in bagging area.

If they're going to treat me like I'm stealing the groceries I'm paying for, making the process slow and inefficient, then I'm just going to go to the regular checkout and not deal with it.

[–] shalafi@lemmy.world 13 points 19 hours ago (2 children)

Haven't heard that in forever. It was hell for some time, but it seems a solved problem everywhere I've gone, for many years.

[–] Furbag@lemmy.world 7 points 18 hours ago (1 children)

There's a sensitivity setting that can be adjusted. At first most stores were set to +/- 1oz, so even legitimate items that have varying packing weights could set it off. My local stores have adjusted it so that you really have to put something heavy on there to trigger that alert. They also don't seem to care if you take stuff off the scale anymore, which is nice because it's never large enough even if you have an item limit.

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[–] Console_Modder@sh.itjust.works 134 points 1 day ago (18 children)

I love self checkout. It allows me to scan avocados for my daily avocado toast as russet potatoes. Only 50 more years of that and I'll be able to afford a house!

[–] BossDj@lemm.ee 37 points 1 day ago (1 children)

I pictured the people overseeing self checkout calling you the potato guy amongst themselves

[–] A_Very_Big_Fan@lemmy.world 28 points 1 day ago

We 100% know and 95% of us don't care lol.

Also, if any readers want to try this, the people most likely to care are older workers, but they're also the least likely to notice.

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[–] essell@lemmy.world 51 points 1 day ago (11 children)

OK Boomer.

Do you get the stuff off the shelf for yourself though, or give a list to the stock boy like when you were growing up?

[–] emberpunk@lemmy.ml 6 points 17 hours ago

lol do you see companies passing down the savings to consumers for doing work that was once done by workers.

It has nothing to do with boomer mentality, whatever that means.

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[–] ObsidianZed@lemmy.world 98 points 1 day ago (16 children)

To me, this has always been more of a boomer complaint.

[–] spicytuna62@lemmy.world 40 points 1 day ago (4 children)

The things boomers complain about aren't always wrong. I ain't their damn employee.

[–] IrateAnteater@sh.itjust.works 83 points 1 day ago (6 children)

I'm also not an employee of the vending machine company. I'm also not an employee of the gas station.

I don't really see what added value a cashier checking out my items for me has.

[–] CyanideShotInjection@lemmy.world 32 points 1 day ago (8 children)

There was also a time when people would get pay to press an elevator button for you. But we don't do that anymore because those things are super easy and having someone doing it for you won't make the process faster.

On the other hand, the thing that pisses me off the most about the self-checkout is that people take forever to scan their stuff. When I was working as a cashier I would have an average of 50 clients/hour. There ain't no way those self checkout are more efficient considering the time people take.

[–] IrateAnteater@sh.itjust.works 34 points 1 day ago

From what I've seen, the slower average time is made up for by having more of the stations. Depending on arrangement, you can fit three self checkouts in the same area as one traditional checkout. In my experience, the self checkout line is always moving faster overall.

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[–] Dakracs@lemmy.world 33 points 1 day ago* (last edited 1 day ago) (15 children)

If I look at this topic the American skewedness is so obvious.

In Belgium the only thing you get by going the old fashioned way is they scan your shit and push it off at the end or you need to rush to put it in your cart. Same in The Netherlands. There are no baggers.

So yeah, let me just scan my items, put them in my bags like I want them, scan the thing at the self checkout, put scanner in tray, pay, walk out.

Every so often you get a bag check and if less people cheated on their scanning there would be less of that (is what they hope you think)

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[–] lowleveldata@programming.dev 34 points 1 day ago

Cashier line: Empty

Me: "I don't come here to talk to people"

[–] scytale@lemm.ee 40 points 1 day ago (9 children)

Self-checkout gang here. I like my groceries bagged a certain way and it's mildly infuriating to sort stuff on the conveyor belt only for the cashier and/or bagger to mix them randomly in the bags.

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