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Most consumers hate the idea of AI-generated customer service
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this post was submitted on 10 Jul 2024
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I think I know what you're talking about. She was also a chat room operator for an only fans creator too , right?
Edit: I might be mashing a few similar stories together in my head. Anyway, this might be the one you're taking about https://www.theguardian.com/technology/2022/dec/13/becoming-a-chatbot-my-life-as-a-real-estate-ais-human-backup
Edit 2: This is the same person, also a good read https://www.nplusonemag.com/issue-47/essays/an-age-of-hyperabundance/
You know what, it was the n+1 piece! Thank you!