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Fun fact: If you use your bank to threaten adobe, they will waive the cancellation fee (imgur.com)
submitted 4 months ago by Potatos_are_not_friends@lemmy.world to c/assholedesign@lemmy.world
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Not mine but this is actually what I did too.

I said I plan to charge back on my credit card. They threatened that if I did that, they can't promise my account wouldnt be flagged.

I said "bet" and they removed the cancellation fee and cancelled the service.

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[-] mrfriki@lemmy.world 100 points 4 months ago* (last edited 4 months ago)

It's been roughly 8 years since I last paid for an Adobe subscription. The subscription period was over and yet they renewed it unilaterally. A whole year nonetheless.I called my bank, explained the situation, alleged scam and asked for a refund and to forever block any attempt from Adobe to charge my credit card. No only they agreed right away (which actually surprised me). They said that they have received a lot of similar request from other customers, all coming from Adobe.

this post was submitted on 28 Jun 2024
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