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US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel | The Justice Department alleges that Adobe hid early cancellation fees and trapped consumers in pricey subscriptions (www.theverge.com)

submitted 5 months ago by ForgottenFlux@lemmy.world to c/technology@lemmy.world

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[-] realharo@lemm.ee 22 points 5 months ago

There used to be a "loophole", where if you changed to a different plan, it restarted the 7 day period during which you could cancel with no fee. Not sure if they ever changed that though.

[-] Rekorse@lemmy.dbzer0.com 9 points 5 months ago

Thats how I got out of it without having to pay the hundreds of dollars in cancelation fees. I was fuming at the time too, and that was maybe close to 5 years ago now.

[-] DragonTypeWyvern@midwest.social 4 points 5 months ago

Funnily enough, I just had to sign up for the trial for reasons and made sure to cancel immediately after I was done. I was worried I'd just forget and pay for a month or something.

[-] lazycouchpotato@lemmy.world 2 points 5 months ago

Apparently it still works. Came across a Short talking about it.

this post was submitted on 17 Jun 2024

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