496
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 03 Aug 2023
496 points (98.2% liked)
Technology
57291 readers
3631 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
Mine went through just fine - I'm curious what subset of users this affected.
Regarding the list of who you supported, Patreon has sent me monthly "Your Patreon receipt is here!" emails that list out each supporter and the tier. I don't believe I explicitly enabled these emails - they just started coming one month, so presumably one would have needed to specifically turn them off to not get the receipts.
Patron affected here, though not same as article image experience.
I tried to individually re-establish each creator to which I had subscribed. Some went through and some keep erroring. Using the FAQ for declined payments, I keep seeing this blue "1" in a box before the page loads completely (like an unread 'flag') so I think something has failed during that load which might have helped with everything.
The FAQ also mentions that they re-try payments "throughout the month" while keeping you a member, though denying access to paid benefits and posts. So, I had decided to wait it out. Though, after seeing this, something more widespread has happened.
Meant to add, their help and support doesn't offer much. I have two tickets with numbers, but no idea how to check status.