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this post was submitted on 04 May 2024
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Something I've noticed from working in a big company is that people consistently fail to predict the backlash that their policy changes will cause.
They often don't even care all that much about the change, and if you point out that people will be upset, they agree that it's not worth it. They just can't relate to the people they are impacting.
Not every big company does this.
I work for a fortune 500. We had a "the customers are not going to be pleased" change get pushed to us, and a lot of internal backlash/pushback prevented it from happening.
A competitor then did the thing we stopped, and got reamed by the public hard enough to set the standard of "your a dumbass if you even think about this".
That's what I'm talking about though. The stupid changes usually get caught, but you still have someone there who thought it was a good idea.
And more importantly, while the stupid change itself might have been caught it usually doesn't translate into a lesson not to listen to the person with the stupid idea next time.
That's the nature of collaborative problem solving though. I've proposed some dumb ideas before. I'm sure you have too. There's nothing wrong with stupid ideas being proposed. The issues arise when you either are surrounded by yes-men or are too forceful and ignore the advice of everyone else.
So... when it stops being collaboration?
edit: original post was in response to another comment. My bad.
Yeah, once it stops being collaborative, it becomes a problem. The original act of just proposing a stupid idea is fine, because it's collaborative, but as soon as one person (company,entity...) becomes too imposing to say no to, it's just bad times.