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The decline of the Simpsons ๐
(jlai.lu)
A place to share and discuss data visualizations. #dataviz
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How people rate things is skewed. 5 really means there isn't anything redeemable about it.
For someone to mark below the midway point it tends to be because they are offended or upset about it. At that point a quality rating isn't appropriate, it should be 0.
Why are you assuming that there's some uniform rating standard that every person is committing to?
That's just how humans are. The average rating is 7. If it was perfectly even it would be 5. But it isn't. We are objective or rational when we're asked to put a number to our personal opinion.