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this post was submitted on 01 Aug 2023
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This is awful news for exeryone.
Xplornet, now Xplore, are an absolute shit company.
I cannot overstate that.
I was a customer for 7 years before Starlink became available, they promised 25mbps and they gave between 0.2 and 4 (at best).
Their service didn't work when it was cloudy, in my area OR IN NEW BRUNSWICK!!!!!
Every service worked well for about 2-3 weeks before they oversold it and speed dropped.
Gmail would sometimes not have enough bandwidth to load.
GMAIL!!!!
Let alone Youtube, Twitch etc.
Ping was 500ms at best, usually around 700ms.
Gaming was impossible between the ping and bandwidth.
AND THEY WERE A DOLLAR MORE EXPENSIVE A MONTH THAN STARLINK!!!!!!!!
I hate this company, when you googled them the number one result used to be XplornetSucks, a forum for users to vent about how shit the company and its service is.
Probably why they rebranded.
Don't take my word for it, look up a testimonial by anyone who has ever been unfortunate enough to have them as their only option for internet service.
Scraping the bottom of the barrel to give the appearance of availability and competition, and then marking it up so high that you would think it was a luxury service.
Xplore can rot, I'll never forget the thousands of dollars that they took from me, the hours I spent waiting on the phone with customer service, scraping ice and snow off the dish, going to the library when I needed half decent internet even though I was paying Xplornet $150/month, running into their tiny bandwidth caps and having to beg to get an extension so I could work because I had to download some large files or forgot to turn off updates in Steam.
Starlink is cheaper, I can play games again, sometimes I have 3/4 HD streams running at once, uploading actually works, and quickly, I put the dish up ~a year and a half ago and haven't touched it since, the only times it hasn't worked reliably have been during electrical/thunder storms, and even then it still works.
Damn do I hate Xplore.