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European crash tester says carmakers must bring back physical controls
(arstechnica.com)
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I think even more annoying are touch buttons on the steering wheel. It's easy to just accidentally activate something with a light touch while steering. And when you do want to push it, it doesn't work consistently. Mine even has different inputs depending on how long you touch it. I've heard that VW has the learned the lesson and will introduce real buttons again but apparently it takes a few years to change this simple thing in a car production even though they've been doing it in the past for many years.