this post was submitted on 01 Mar 2024
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It's funny, I've very recently had pretty much the opposite experiences with the Teams/Zoom reliability.
I had and interview project, and and in about 50% (around 15 out of 29-31, something like that) of the cases Teams calls failed pretty much in the beginning due to some technical problem, almost always the problems coming from the other end, on 1 case something unexplainably went to shit on my end (suddenly no sound or video), and I think of my self being pretty tech savvy on the user side. We had to fall back to phone calls for those "It's just Teams, no problems, I understand" cases.
In the Zoom calls, 5/5 worked without issues.
Wonder why this is such recurring issue. I mean, havent Microsoft poured hundreds of millions of euro/dollars into the app/infrastructure? Where is the money going?
Could it be the way the system was commissioned? My company designs and sells conferencing systems so I'm 100% confident it's been configured correctly. When we "take" clients from other companies, we routinely find issues.
I don't work on the commissioning/programming side of things (I'm in pre-install system design) so I can't speak to the details. I just read the project close out reports sometimes