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this post was submitted on 16 Feb 2024
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Privacy
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I don't where you live. But almost all of bigtech US cloud is problematic (Read: Illegal to use) for storing or processing of Personal information according to the GDPR if you're based in the EU. Don't know about HIPPA and other non-EU legislation. But almost all cloudservices use US bigtech as a subprocessor under the hood. Which means that the use of AI and cloud is most likely not GDPR-complaint. Which you could mention to the right people and hope they listen.
Edit: It's illegal to use for the processing of the patients PII, because of transfer to insecure third countries and because bigtech uses the data for their own purposes without any legal basis.
Edit 2: The same is the case with your, and your colleagues PII.
In my opinion privacy and GDPR is the same in this case. I think most public authorities is required to have a DPO, fx hospitals or the relevant health authority. The DPO can help answer your and your bosses questions on the mentioned questions.
Hope you figure it out.
I agree and I suspect this planned system might get scuttled before release due to legal problems. That's why I framed it in a non legal way. I want my bosses to understand the privacy issue, both in this particular case but also in future cases.
You don't have to use a cloud service to do AI transcription. You don't even need to use AI. Speech to text has been a thing for like 30+ years.
Also, AWS has a FedRAMP authorized Gov Cloud that's almost certainly HIPAA (and it's non-us counterparts) compliant.
Also also, there are plenty of cloud based services that are HIPAA compliant.