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New to Linux? Ubuntu Isn’t Your Only Option
(www.howtogeek.com)
From Wikipedia, the free encyclopedia
Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
Community icon by Alpár-Etele Méder, licensed under CC BY 3.0
You're not going to get a telephone number you can call, but the documentation maintained by Arch is far superior to that offered by Ubuntu. If support is your biggest concern, you're far better served by Arch.
That's fine for someone willing to read documentation, the average user would rather read a forum post, which Ubuntu has a shit load of posts about using and fixing it.
Lol I chuckled at that telephone number part