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IRS successfully launches their own free Direct File - some of my fellow 'murcans are eligible
(sh.itjust.works)
For your simple[r] tax needs: https://directfile.irs.gov
Anecdotal evidence here, too. My experience is the opposite. Never had an issue with my city picking up the trash, putting the can back reasonably, and not randomly skipping my shit. Moved to a different NEIGHBORHOOD, one not directly serviced by the city, and half the time they don't get it, and when they do the can ends up about 10 feet from where it should be, blocking my driveway.
To make matters worse, presumably my taxes paid for the previous pickup. Now they pay for the previous pickup, AND I have to pay for shit service!