529
HP CEO: You're 'bad investment' if you don't buy HP supplies
(www.theregister.com)
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
this post was submitted on 19 Jan 2024
529 points (97.1% liked)
Technology
59532 readers
4259 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
A warning: if you've already bought an HP printer, never subscribe to the HP ink service. If you do, your printer will only be allowed to use certified HP cartridges, and it could lead to situations where you have ink in your printer but it will not print.
I call bullshit. I haven't delved into specific law, but plenty of companies have been around since, say, the 1860s and are still producing ink today. If you can't make ink people want to buy, that's a skill issue.
As the cool kids these days say, "what the fuck is blud waffling about?" If a printer cartridge can contain a virus, I think that's on you, not on the cartridge. A black cartridge and a color cartridge need only to conform to two unique shapes, and that should be all.
ETA: as the ashamed owner of an HP printer, I've learned how to fill my own cartridges, and while the process is messy and should be conducted over a kitchen sink, it is somewhere between a hundred and a thousand times cheaper than buying from HP.
ETA2: Don't buy HP though. Seriously.
HP is intentionally getting this twisted in the hopes that we won't notice. But too bad; we noticed.
The only possible way for a "virus" to be embedded in an ink cartridge is because there is software (or firmware, I guess) in that cartridge. The only reason there is software in an ink cartridge in the first place is because HP needs it to be there for their own nefarious purposes, to wit attempting to prevent you from using third party cartridges, and also to lock you out of using cartridges that may still be full of ink under their stupid "instant ink" scam.
Without that, the cartridge would just be a box of ink which is all it actually needs to be. HP could have avoided this entire fiasco by... not putting dumbshit DRM firmware in their cartridges in the first place.
I'm pretty sure the quantity of the ink is calculated through whatever's on the cartridge, but... If filling your own, the first thing you need to do is disable that.
On the bright side, it can be done by holding a button on pretty much any HP printer. On the not so bright side, that's only because HP lost a lawsuit about it.
People say that, but...
I had a Canon Pixma ip5000 back in the day that had ink cartridges with no electronics in them. For ink level sensing there was an LED and photodiode built into the carriage that the cartridges went into, in the printer itself. Not in the cartridges. They were transparent plastic, so the machine could just shine through and determine when ink was running low. For its usage gauge, it just calculated it based on print output vs. the volume of a new cartridge, assuming you put a full cartridge into it when you told it so. Yes, this meant you could also fool it by telling it you'd installed a new cartridge when you hadn't, but it would still figure it out right away if you put a truly empty one in.
And this worked just fine. No problems at all with that system. I used and abused that printer for years, doing volume printing for work with it (it could do 8.5x11 borderless!) until it just plain wore out. Probably after hundreds of thousands of pages.
So no, I really don't think having chips running arbitrary code in a goddamn ink cartridge is actually necessary in any way.
Crazy idea here: How about not monitoring the ink at all?
Why does the printer need to know? It's not like it's going to explode from not having fresh ink anyway. Just put the ink in a visible container where the user can look and see if it being empty is the cause of a shitty print.
I'd buy any printer that doesn't attempt to monitor the ink.
Maybe so people know to buy a cartridge so it’s on hand before the one runs out, so you’re not having to run to the office supply store in the middle of an important print job? But that’s more of a convenience thing, not necessary.
Yeah, just make it work like a car's fuel tank. It has a gauge to say how much is in it. It has a hole so you can add more. Some cars will guess how far you can drive, give or take, based on how much fuel is in the tank. If the fuel gets very low, a more obvious warning will pop up in case you weren't watching your gauge. But otherwise it just keeps driving in the meantime and if your car needs high octane and you give it low, it will try to run it anyways and if it fucks up the engine, then that's on the user.
Actually with some print heads they will be damaged if there is no ink
If it is visible to the user, that means light is hitting it and helping degrade it. Given how rarely people prove these days, you are more likely to end up with a gunked up cartridge.
Do yourself a favor and buy a Brother laser jet.
I updated my original comment. Definitely don't want to give the impression anybody ever should.
They could avoid the possibility of a virus by not having chips in them. Pretty simple fix.