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Tesla owners in deep freeze discover the cold, hard truth about EVs
(www.theregister.com)
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It's not that one charging location was down. It's that the current battery tech can't charge in cold conditions without using some of its own power to heat the battery cells. This means people need to anticipate the cold and charge earlier and more often than they typically do.
Those who didn't were stranded.
This is a real limitation of the current technology. Not a deal breaker for most people, but it's a learning curve and a potential inconvenience.
That's also true of ICE (heh) cars. I know modern ones don't need to be warmed up like the old ones did, but they absolutely use more gas in the cold.
https://www.energy.gov/energysaver/fuel-economy-cold-weather
It's probably worse for EV's though.