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submitted 11 months ago by kinther@lemmy.world to c/technology@lemmy.world
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[-] queue@lemmy.blahaj.zone 2 points 11 months ago

In my town, I used T-Mobile Home Internet for a bit. The speed increase was great for a bit, even tho I liked to game. But after a point, the internet was congested from 3 PM to 10 PM. It was wonderful for the first 3 months, and then I had to constantly call the IT/Networking department. Imaging calling them twice a week, every week, and going through 3 router swaps, and a minimum of 20 minutes of phone tag, from September 2022 to February 2023.

  • Sorry, we're having high traffic. It should go away by the next week.

"You said that last week."

  • True, but now we're planning an update to the tower in your area, it should be improved by November!

"Okay, it's past november. It's still slow. My phone has no issues with data or calling."

  • So that was delayed, it should be done by the end of the week.

"It's now close to Christmas, and it's even worse."

  • Okay, you got us, we'll have it done close to January.

"Yet again, its still slow. Why does my phone still work just fine?"

  • We'll have yet another upgrade in February

"It's february and still shit."

  • Alright, so, we oversold our network too rapidly, and now no one can use it.

"Then why can I use my phone just fine?"

  • Because home internet is in the last tier, where you get data after everyone else. Phones, tablets, watches, child tracking devices, and then home internet

"So I'm paying $50 a month to get the bottom of the last barrel?"

  • Yeah, I'd say swap to another provider. At least AT&T's wires are dedicated. Marketing and installation didn't talk to the other departments here.

So now I'm back to using copper wires because at least it only gets slower during heavy wind, not people wanting to download songs and spy on their children when I'm trying to just relax after work.

this post was submitted on 06 Dec 2023
605 points (99.0% liked)

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