What would you use to remotely support a computer with "LAN" access? (programming.dev)

submitted 1 year ago by lambda@programming.dev to c/linux@programming.dev

41 comments fedilink hide all child comments

I have a few family members that I help support. For instance, I installed Linux Mint on my grandmother's PC. She doesn't know any different and my young cousin doesn't understand it so he finally stopped giving it viruses. I used to use TeamViewer to take over her PC when she needed support but I got my account banned because they believed I was using it commercially. Oh well!

I have Tailscale installed on the computers. This gives me SSH access. What would you suggest? RDP? Something else?

you are viewing a single comment's thread
view the rest of the comments

[-] onlinepersona@programming.dev 9 points 1 year ago

VNC over SSH and you should be set.

You can forward the VNC port with a local port forward e.g ssh -L $yourPort:localhost:$vncPort $grandmasMachine. Then open Remmina (or KRDC, or some other VNC client).

I do hope your grandma has good upload speeds though.

Bless you for spreading the word of the penguin and being the support of your family. Props to you.

[-] lambda@programming.dev 4 points 1 year ago* (last edited 1 year ago)

Thanks for the info and link.

I don't need any props. I'm not spreading any word. It's for selfish reasons. My grandparents only use the web browser, so they don't know/care what an OS is. The reason I did it in the first place (they've been running Linux Mint for almost 10 years now) was my cousin kept trying to install Minecraft Mods and giving them viruses. XD

this post was submitted on 06 Nov 2023

18 points (100.0% liked)

Linux

5241 readers

51 users here now

A community for everything relating to the linux operating system

Also check out !linux_memes@programming.dev

Original icon base courtesy of lewing@isc.tamu.edu and The GIMP

founded 1 year ago

MODERATORS

Ategon@programming.dev

anzo@programming.dev

dwraf_of_ignorance@programming.dev