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this post was submitted on 22 Oct 2023
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Well when you try to run a service that is by definition unprofitable, "like a business," the only way to hit the financial metrics is to cut salary and headcount. This obviously leads to shitty service. That said in states like New York and Illinois the DMV is actually pretty well run, though the number of locations and hours of operation leaves something to be desired.
It’s just a question of resources. Typical neoliberal strategy, strip budgets down to the bone, take out half the marrow, when the whole thing crumbles point at it and say “look how shitty this is, we need to privatize it!”
Austerity is theft