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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech
(www.businessinsider.com)
This is a most excellent place for technology news and articles.
I'm thankful my grocery stores have a mute button for self checkout. It makes for a much less stressful experience, I don't know why they have it narrate so much junk.
As for your issues with the inability to remove things, I do know the trick. (I can't speak for non-us self check out kiosks) As someone who worked as an attendant for the kiosks, the main cause of setting off the thing is picking your bag up before the scale has settled. The scale isn't just checking that the weight has increased by a certain amount, it's also waiting to make sure the weight is balanced. The issue with that, is the intuitive thing to do when your bag is full is immediately put it in your cart to make space. So the best thing to do is put your item in, wait a few seconds then you're set to move the bag. With the small things not registering, could be uncalibrated scales. I have never ran into the multiply issue, as the ones I've all been to have scan guns and you can just shoot the barcode a bunch.
Damn wish i cpuld shoot the barcode a bunch thr ines im forced to use make u put down every item before u can scan another so no double scanning to count 2 items
Huh, I'll have to look for a mute button, thanks for the hint. Mine keeps yelling at me to finish unloading then churns out a nonsense marketing phrase. Utterly annoying.
I don't think that's the case. It's impossible to hear those things when busy. Maybe that was corporate thinking. My best guess is for old people thh
I just don't think it being audible is for the attendant as you can't hear them with so many sounds, and you have a screen already that shows everything. For old people seems to be the most obvious, but why would they remove the mute of that is the case. In all reality it's likely some corporate decision, that in their testings made them more money with no mute button vs with mute button. When I worked at a huge national grocery store chain (ahold) it seemed like every decision was made by people who've never worked in a grocery store. So wouldn't surprise me if the reason was some nonsense.