this post was submitted on 13 Oct 2023
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Im autistic and have a hard time parsing spoken language. Unfortunately the only jobs available to me are customer facing jobs. I have a very very hard time understanding black customers, to the point where i sometimes have to call other employees over to help them instead because i seriously cannot understand them. Having to ask a customer to repeat themselves 3 times and then just giving them a blank stare has made customers very angry with me before.

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[–] wrecker_vs_dracula@hexbear.net 15 points 2 years ago

I have no knowledge of how or if autism affects this process. My suggestion is that you find video and audio content of people who speak english similarly to the people you are having a hard time understanding, then do a lot of listening. Talking to people in person is the best, video is good, audio is sufficient. Luckily people are really awesome, and have interesting things to say. Also their voices are pretty and nice to listen to. It is admirable that you see the problem as a deficiency in your ability to understand rather than as a failure of others to speak "properly". Don't be too hard on yourself though. People are going to speak the way they speak, and you can understand if you listen enough.