this post was submitted on 30 Sep 2026
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Steam Hardware

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A place to discuss and support all Steam Hardware, including Steam Deck, Steam Machine, Steam Frame, and SteamOS in general.

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My partner and I both signed up for a Steam Machine, and I for a Steam Frame. We got waitlisted for all 3, and in the last 24 hours we got into the queue for all of them. Time to decide which machine (2TB vs 512) to get, and if we actually want a Frame!

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[–] ericwdhs@discuss.online 4 points 6 days ago* (last edited 5 days ago)

In case this saves anyone else the trouble, I got my purchase email for the Frame (256G) yesterday too. I went through the purchase process a bit too excitedly, and after completing it, I realized I never selected any accessories. I assumed I missed this step on one of the pages I didn't scroll down on.

Stupidly, I never checked the Internet to learn the accessories are sold out, which apparently has been news for about a week now. Even more stupidly, I looked at Steam Support options for the purchase, and made the closest selection I could make to what I wanted, a refund request with a comment about actually wanting the purchase just with accessories.

It turns out the request was either automatically approved or approved by someone who didn't bother with my comment. I had to make another Steam Support ticket to which they told me to get on the wait list again after which they would make a one-time exception and send me the purchase email again, which I'm currently waiting for.

So, not a big setback overall and definitely in the territory of first world problems, but I am getting the Frame at least a couple days later than I otherwise would have. Don't rush through purchases, kids.

Edit: Repurchase complete.