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Moto G 5g 2024 (XT2417-1) returns "failed to get unlock data" (lemmy.ml)

submitted 3 weeks ago* (last edited 3 weeks ago) by procapra@lemmy.ml to c/lineageos@lemmy.ml

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Recently bought a phone specifically for the purpose of using it with lineage os. It was somewhat cheap and had a headphone jack so I was pretty excited but I am stuck. OEM unlocking is already toggled. Fastboot does recognize the device, but fastboot oem get_unlock_data fails. Used the debian versions of fastboot and adb and the latest ones downloaded online, neither changes anything.

cid: 0x0000

ro.carrier: unknown

Any thoughts?

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[–] dodge_fiction109@lemmy.zip 2 points 2 weeks ago (1 children)

I have installed Lineage on the same phone in the past. I seem to remember a step I needed to do through Motorola to properly unlock the device. I found this link on the install page—have you attempted this yet?

https://en-us.support.motorola.com/app/standalone/bootloader/unlock-your-device-a

[–] procapra@lemmy.ml 1 points 2 weeks ago

I can't do this step until I get an output from get_unlock_data

I think it's just not possible for whatever reason.