this post was submitted on 13 Jul 2026
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Hey everyone,

I just tried to contact my country's social health insurance system via phone, and to not have to pay in queue you have to request them to call you back. For some reason they don't get my number automatically and I have to type it in.

So, what's the problem? Well, my phone won't allow me to press "+" while in a call, which is required to type in the country code.

I was able to make the call by waiting in queue but I have to pay a bit of money for it. In case I have to make more calls, it would be nice to know if there was a fix for this.

Dialer is the default one (Google?), phone is Oneplus Nord 5, up to date in updates (software version CPH2709_16.0.5.1002).

I hope someone knows a fix for this. I can type in the plus symbol just fine outside of calls by long pressing "0", but it just won't work in a call.

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[–] fuckwit_mcbumcrumble@lemmy.dbzer0.com 2 points 1 day ago (1 children)

You don’t dial the country code after you started the call. You do it before. If you just start typing out the phone number type country code first and it should auto complete the text.

You never actually dial the + just like you don’t dial the - they’re just symbols to make remembering the number easier.

[–] kuiskaaja@lemmy.ml 1 points 1 day ago (1 children)

I read the post. See line 2. You can't dial a + symbol. If you're already in the phone call dial the phone number ignoring the + like you'd ignore the dashes. Either their system recognizes international phone numbers or it doesn't and it doesn't. As others have said main 00 will be recognized as a +, but you don't dial the plus symbol.