this post was submitted on 02 Jul 2026
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This meme is my pet peeve, it annoys me so much. It cannot be further from the truth.
Valve doesn't do nothing. They intentionally operate their platform in ways that keep customers satisfied, while making long term investments into hardware and OS development. That's not "nothing". That's doing a lot of things right.
it's amazing to me how valve employees & gaben haven't become out of touch with their customers (i.e. ordinary people), despite how rich they must have gotten. it's documented phenomenon in psychology that the richer and more powerful you got, the less capacity you will have for sympathy. basically, as a company gets big and rich, they stop being able to understand what will piss their users off (think "dO yOu GuYs NoT hAvE pHoNeS?").
this hasn't seemed to have happened with valve yet, somehow. they still seem to be down to earth people. (btw, if you haven't watched any of the steam sales promotion videos, they are pretty fun, take a look).
Not a public company, makes big difference