this post was submitted on 13 May 2026
17 points (100.0% liked)

Autism

9902 readers
224 users here now

A community for respectful discussion and memes related to autism acceptance. All neurotypes are welcome.

Community:

Values

  • Acceptance
  • Openness
  • Understanding
  • Equality
  • Reciprocity
  • Mutuality
  • Love

Rules

  1. No abusive, derogatory, or offensive post/comments e.g: racism, sexism, religious hatred, homophobia, gatekeeping, trolling.
  2. Posts do not need be related to autism, off-topic discussions are allowed. This is a safe space where people with autism can feel comfortable discussing whatever they feel like discussing, as long as it does not violate the standing rules.
  3. Your posts must include a text body. It doesn't have to be long, it just needs to be descriptive.
  4. Do not request donations.
  5. Be respectful in discussions.
  6. Do not post misinformation.
  7. Mark NSFW content accordingly.
  8. Do not promote Autism Speaks.
  9. General Lemmy World rules.
  10. No bots. Humans only.

Encouraged

  1. Open acceptance of all autism levels as a respectable neurotype.
  2. Funny memes.
  3. Respectful venting.
  4. Describe posts of pictures/memes using text in the body for our visually impaired users.
  5. Welcoming and accepting attitudes.
  6. Questions regarding autism.
  7. Questions on confusing situations.
  8. Seeking and sharing support.
  9. Engagement in our community's values.
  10. Expressing a difference of opinion without directly insulting another user.
  11. Please report questionable posts and let the mods deal with it.

.

Helpful Resources

founded 2 years ago
MODERATORS
Lexam@lemmy.world
17
How to deal with holding phone calls? (quokk.au)
submitted 1 day ago by AloneDownUnder@quokk.au to c/autism@lemmy.world
16 comments fedilink hide all child comments
 

So obviously from time to time you have to call some service (especially in australia where so many digital systems seem to break often, so you have to call customer service)

But how to deal with waiting on the phone?
The wait is sometimes up to 30 minutes, and it will play this horrendous music.
If I turn the volume down, I will forget I was calling or won't notice quickly enough and the people will hang up before I can grab my phone.
If I keep the volume up, it's so distracting that I can't do anything else and I'm basically waiting for 30 minutes staring at my phone.

Anyone else that experiences this? How to deal with it?

you are viewing a single comment's thread
view the rest of the comments
[โ€“] Australis13@fedia.io 6 points 1 day ago (1 children)

I absolutely hate it. I get stuck in "waiting mode" because I have to be paying enough attention to the phone that I can't do much else.

Effectively I either plan in wasting 30-60 minutes of my life for these calls, or I do my utmost to avoid them entirely. If there is an online support or email option, I will go with that first since I don't have to be waiting and they can either phone me when they get to it or email me a reply.

[โ€“] AloneDownUnder@quokk.au 4 points 1 day ago

Yeah exactly.
Usually I try online support first, but in some situations you get a person that doesn't understand your question or doesn't forward you to somebody with the right knowledge and you still spend way too much time on it. Calling would be better in that case, but it's hard to know beforehand.

It also stresses me out that they have these chatboxes on websites, where (after trying to find the correct response to get a human) they will take 10-15 minutes to reply you, but then if you don't reply within 2 minutes, they assume you are no longer there and close the chat. Why even?