Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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I don't use synapse so I cannot directly answer the question. But this is not the support forum for Synapse either, so I think proposing a different approach could be of benefit for the community ...
Don't get me wrong, suggestions are appreciated, but you're answer is absolutely typical of a Stack overflow "huhuh well don't do it wrong then" comment. You could have, for example, said you don't use Synapse but this is why you like Continuwuity. (edit: not prescribing speech, giving an example of how your comment could have read better)
As well, I take issue with the idea that people can only ask for help in sanctioned forums. This is a self-hosting community, after all; I am here not only to learn but to share what I learn, which I thought was the whole point.
Don't get me wrong, you are a bit patronizing.
I was only giving a suggestion based on my personal experience, I don't feel obliged to respond directly to their question, as well I do not expect OP must go to a synapse forum, any question is always welcome.
I think OP was looking for fellow lemmiters experience on matrix and the topic, so I felt like giving my experience.
I was a bit brief yes, but not out of line, oli think.
Your comment was correct, just a bit patronizing.
I am not patronising and that was not my intent. Read whatever you want into it of course, I can't stop you.