this post was submitted on 18 Mar 2026
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I worked for applecare. I was instructed to lie and threat the customer badly. They spy on people.
You're a simp
I worked for Apple for three years on the Genius Bar in the UK and was never told to lie. In fact when on sales we would be told to downgrade customers if they wanted a MacBook Pro for instance and their usage could be the same with a cheaper Mac.
Not a simp and I find your reductive take quite insulting. I’ll happily call out Apple for its use of cheap labour or its prices etc. just the phone works as I want. It ain’t that deep mate.
You can see my post history where I have discussed my time at Apple several times.
Also, it should be noted that working for Apple literally changed my life. From going nowhere at 38 to getting diagnosed with ADHD with the help of Apple then them affording me all the time I needed to upskill as a software engineer and then leave Apple. Working for Apple in the UK is the best I was ever treated by an employer and I’ve had 80+ jobs.
Nothing is binary.
Good for you if you had a good time there though, no offense. Enjoy your day