this post was submitted on 26 Feb 2026
182 points (96.9% liked)

Technology

81907 readers
3757 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


founded 2 years ago
MODERATORS
 

The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

you are viewing a single comment's thread
view the rest of the comments
[–] nondescripthandle@lemmy.dbzer0.com 38 points 5 hours ago (2 children)

I wish I could explain to companies how fucking awkward and horrible it feels to be on the receiving end of forced gratitude. Even if I liked the restaurant, I wouldn't be able to go if they did this.

I guess it's no surprise that rich people think the experience is still the same with or without the consent of the providing party.

[–] Wammityblam@lemmy.world 8 points 5 hours ago (1 children)

They don’t care. They only care about like go up.

They’re hoping to phase out human employees ASAP.

[–] WanderingThoughts@europe.pub 1 points 2 hours ago

Or to have someone to blame when the line goes down

[–] jdr@lemmy.ml 1 points 50 minutes ago