this post was submitted on 21 Feb 2026
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Lobsters.

While on a 14 day-long dive trip around Cocos Island in Costa Rica, I stumbled across a vulnerability in the member portal of a major diving insurer - one that I'm personally insured through. What I found was so trivial, so fundamentally broken, that I genuinely couldn't believe it hadn't been exploited already.

I disclosed this vulnerability on April 28, 2025 with a standard 30-day embargo period. That embargo expired on May 28, 2025 - over eight months ago. I waited this long to publish because I wanted to give the organization every reasonable opportunity to fully remediate the issue and notify affected users. The vulnerability has since been addressed, but to my knowledge, I have not received confirmation that affected users were notified. I have reached out to the organization to ask for clarification on this matter.

This is the story of what happened when I tried to do the right thing.

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[–] Deebster@infosec.pub 30 points 2 days ago* (last edited 1 day ago) (1 children)

Disgraceful, old-fashioned actions from the unnamed diving ~~certifiers~~ insurer - and, as the major diving insurance company (based in Malta) is DAN World Insurance Group SP, it's clear that DAN puts their reputation above child safety.

(edited out misdirected finger pointing)

I would add that I'm not sure 30 days is "generous" given that 90 days is somewhat standard, but given that it took only two days for a lawyer's threats to arrive that's not too relevant.

[–] Leeks@lemmy.world 16 points 2 days ago* (last edited 2 days ago) (1 children)

It is a “Diving insurer” not a “diving certifier”. This is likely DAN, since he is a PADI instructor and PADI pushes DAN.

[–] Deebster@infosec.pub 7 points 2 days ago* (last edited 2 days ago)

You're absolutely right, I'll edit my comment. Thanks for the catch.