this post was submitted on 14 Feb 2026
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I don't miss working in tools & hardware
one lady stumped two of us one time when she started throwing her hands up exasperated and yelling about how the fuck couldn't we know what a half inch drill was and her husband sent her to get this one thing
we were standing in front of the drills, including some with half inch chucks. we had asked her if she wanted the hand tool or a drill bit, and I thinks she'd responded neither or something, because we couldn't figure out what she wanted and what we offered wasn't right, apparently
like ok lady idk wtf you want then, but there are the drill bits over there, and the drills are right behind you. peruse at your pleasure.
and oh god the number of times someone came in for a plumbing item and assumed everything was the same size...