Technology

This is how it generally behaves, but they are capable of taking direct control in more difficult situations. It's only very slow maneurvers though, it's not like they would be driving it down the street. They could move it off the road onto the shoulder though if needed.

Edit: I am trying to find the source, but having problems. It was only ever mentioned in 1 official waymo document that I've seen that it was technically possible. My guess is they say their remote helpers can't / don't do it because they truly can't, and it's some highly restricted type of person who can, who isn't classified like these other employees. The whole misleading but technical true kinda speak. I'll keep looking though because I was really surprised to see them admit it when I saw it in an official document.

Found it

https://www.cpuc.ca.gov/-/media/cpuc-website/divisions/consumer-protection-and-enforcement-division/documents/tlab/av-programs/tcp0038152a-waymo-al-0003_a1b.pdf

In very limited circumstances such as to facilitate movement of the AV out of a freeway lane onto an adjacent shoulder, if possible, our Event Response agents are able to remotely move the Waymo AV under strict parameters, including at a very low speed over a very short distance.

Looks like I was right as well on terminology, it's not the remote operators that can do it, it's the "Event Response" team that can.

As far as I know this is the only official acknowledgement it's possible. Everywhere else they say it isn't, and this is a footnote in that document.