OneDrive doesn't hold files hostage. It's shitty and misleading, plenty of dark patterns, but it won't let a user go over their storage limit. It'll just stop syncing/uploading new files. And try and trick the user into paying for storage, yes. But it doesn't hold files hostage unless a user pays for more storage, and then decides to stop without downloading everything first.
All cloud storage providers do that.
The average user isn't going to have a PST file at all, forget about where it's stored. Outlook stores mailboxes as .OST files in the appdata folder of the user, and those are not synced by OneDrive. To get a .PST you have to intentionally use one of a few different ways to export mail in bulk from the .OST file.
OneDrive doesn't hold files hostage. It's shitty and misleading, plenty of dark patterns, but it won't let a user go over their storage limit. It'll just stop syncing/uploading new files. And try and trick the user into paying for storage, yes. But it doesn't hold files hostage unless a user pays for more storage, and then decides to stop without downloading everything first.
All cloud storage providers do that.
The average user isn't going to have a PST file at all, forget about where it's stored. Outlook stores mailboxes as .OST files in the appdata folder of the user, and those are not synced by OneDrive. To get a .PST you have to intentionally use one of a few different ways to export mail in bulk from the .OST file.