This. A scrum master's job should be first and foremost making sure that the dev team has what it needs to get real actual work done. Ideally, the scrum master should be face tanking status/ update meeting, coordinating with outside entities, and ensuring that as few distractions make it to the team as possible.

[–] foo@feddit.uk 10 points 1 day ago (1 children)

Exactly. A good scrum master shields the team from the bureaucracy, facilitates the meetings while keeping them targeted and on-topic, and keeps everything running instead of slowing it down. They also coach the team in self-organisation.

There are far too many people that call themselves scrum masters that are actually just pressurising ticket managers.

[–] klay1@lemmy.world 1 points 1 day ago* (last edited 1 day ago)

I'd rather say an SM does not shield the team from bureaucracy, but makes them face it and empowers them to take it down.

The SM coaches the team on targeting the right topics themselves. Making them realize what to focus on. Ideally, don't to the work for them, that they should be able to do themselves. That would make them ignore these topics, because the SM takes care of it for them.