this post was submitted on 16 Jan 2026
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I really wonder sometimes if my company hasn't hired anyone in 5 years due to saving $$$ or because they're afraid to field test younger employees. I do video subsciption customer service, tech regarding pc/mobile/streaming/proprietary, internet, and retention. Your video is buffering, on your Firetv, not the Roku in your office, but yeah, it's not your shit 802.11g wifi, it's the app. Yes, we know it's our app. Actually, only a handfull of people state issues, but yeah, we're concealing that from everyone. I really wish people would learn basic technical skills or at least think logically. Just because your internet supports downloading emails doesn't mean that 4k stream is going to work.