this post was submitted on 09 Jan 2026
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I called my ISP because my internet went down. They asked if I'd unplugged the router and plugged it back in. I slightly smuggly said, "Yes." Then, they asked if I'd left it unplugged for at least 30 seconds...
Well, fuck.
They should have asked "did you unplug it for thirty seconds and plug it back in" as the first question if how long matters.
Then people would answer "yes" without a moment's thought, whether they did or didn't, rendering the question useless.
The gotcha is what makes the question at least somewhat useful to an IT person.
That's IT speak for "I don't believe you." We've been hurt before.
Nah, some electronics just have residual power in their system somewhere like in capacitors.
Unplugging and replugging with only a couple of seconds or so in between is not enough for it to fully shut down. It can keep corrupted information in their ram.
10 seconds at least, but I get when they ask for 30 seconds just to make sure.
I knew someone who convinced his grandma that "bugs" were literal insects that ate electricity (there are ants that are actually attracted to electricity so it's not a stretch) so you have to turn things off long enough that they lose interest.
“No, but I keep the board exposed, and I manually discharged each capacitor before plugging it back in, so same thing really.”