this post was submitted on 06 Jan 2026
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Um, I was just sharing my experience with an xps. You have different experience, with a different xps model I'd guess. I'm glad you're happy with it!
I didn't even share the worst part of my experience: when it died it just died, refused to turn on. Immediate brick, no warning. This has happened to quite a few people I found, from frantic searching at the time.
I've bought dell for 20 years but their quality has been falling for the last decade, in my opinion and based on having bought about a dozen (for various people).
Yeah I'd be mad as hell too, I've heard their customer service is pretty terrible as well. I haven't really noticed the quality issues though.