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PSA: Don't use nextcloud's auto upload on the android app as a backup (lemmy.ca)

submitted 6 months ago by skiguy0123@lemmy.ca to c/selfhosted@lemmy.world

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I recently noticed that my nextcloud instance was missing photos. I have the android app set to automatically upload my photos. When I need to clear up space on my phone, I make a separate backup (because I'm a paranoid SOB and hard drives are relatively cheap). I noticed that nextcloud auto upload missed about 10% of the photos. I'm not going to bash the nextcloud devs, as I recognize that I am using a free product and am owed nothing, but I'm making this post so others are aware of this risk. Apparently I'm not alone https://help.nextcloud.com/t/android-client-does-not-auto-upload-all-images/216849/14

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[–] Darkassassin07@lemmy.ca 8 points 6 months ago* (last edited 6 months ago) (2 children)

I have the same issue with Immich on android. It pretty much never uploads files until I manually open the app; then the app refuses to acknowledge it has uploaded those new files until it's closed and re-opened :( (power saving is set to un-restricted in android, and background data usage is allowed. I've been through troubleshooting very thoroughly, it just doesn't work)

FolderSync has been the only reliable (non-root) backup solution I've used. It's set to monitor my image folders for changes and upload any new files as soon as they're created; this works ~85% of the time. Then, It's also set with a few schedules to check for changes every 3hrs, backing up everything on the phone the app can access; this catches anything the on-change/on-creation file detection misses, while also backing up more data than just my images. I have yet to see that fail after ~3 years.

[–] klangcola@reddthat.com 3 points 6 months ago

Can attest that Folder Sync is excellent. I use it all day (in the background) for two-way sync (notes) and backup of photos videos etc

Though a small PSA on setting up:
I once set up a new share on a new phone with two-way sync, and the app decided to sync the (newer) empty directory to the server (i.e. delete everything) instead of pulling the files from the server to the phone.
Easy fix: Restore notes from backup (step 0: have backups in the first place), then do an initial 1-way sync from server to phone, then change the sync job to two-way.

[–] mal3oon@lemmy.world 2 points 6 months ago

Foldersync is not open source though.